RESERVATION & DEPOSIT

  • Appointments can be easily scheduled online.
  • We do not required a CC to book except below.
  • A deposit of $50 is required of appointments over $200 and $100 for appointments over $400. The deposit will be refunded if cancellation is made before 24 hours. An invoice will be sent the email provided and payment must be submitted by the end of business on the same day of reservation.

CANCELLATION

We understand that unexpected events do happen. We do not charge for a cancellation fee. However, we ask that you notify us asap of the changes to make the time available for other clients. Multiple no-shows and last minute cancellations are not welcome at Ms. Annie's. You are able to cancel in your booking account. 

HOW TO CANCEL:

  • Log in using your username and password
  • Click on Hi! (your name) to find "Your appointments"
  • You'll find a list of your history and transaction. Cancel, confirm or rebook

SERIES 

  • 3 & 5 Series will expire one year from the use of the first service on the series
  • 10 Series will expire two years from the use of the first service on the series
  • Any remaining amount that you paid for will be used as a credit towards other services or series. 

PUNCTUALITY

  • Timely arrival is a necessity. 
  • Late arrival will result in appointment cancellation or reduction of service.
  • We will try our best to accomodate but we got our time down to a science. There is very little wiggle room.

NO SHOW

  • No shows are unacceptable.

PRICING & TREAMENT

  • Pricing and treatments are subject to change at any time without any notice. All prices above indicate starting price.