HOW TO CANCEL ONLINE:

  • Log in using your username and password

  • Click on Hi! (your name) to find "Your appointments)

  • You'll find a list of your upcoming & past appointments, and transactions. Cancel, Confirm, or Rebook

PRIOR TO WAXING

  • Is there anything I should tell my Esthetician before the waxing begins?

    • We care about your health and the integrity of your skin. We will not be able perform waxing treatments if: you are currently using Retin – A, Differin, or Accutane . It’s recommended to discontinue the use of products at least 1-2 prior weeks to waxing. It is important that you let your Esthetician know if you have taken antibiotic in the past six weeks, prior to your waxing appointment, or if you have taken any other medications with side effects that include skin thinning.

  • Is there anything I should NOT do before a wax appointment?

    • Limit the amount of caffeine or alcohol, which can cause your skin to be dehydrated, more inflamed, and more sensitive.

    • Do not go tanning, do not soak in a hot tub.

    • Most importantly, do not shave or trim. We need the hair to be at least a 1/4 inch.

  • Are there any anti-aging, anti-acne, medications or cosmetics I should tell my Esthetician I use before the waxing begins?

    • Many facial creams, washes, peels, serums, and gels contain ingredients that can make the skin sensitive to waxing. Often these kinds of facial products have retinoid, Retin-A, Renova, accutane, and alpha hydroxyl acids (AHA's) including glycolic acid. A short discussion with your Esthetician about what you are using is imperative.

  • Is there anything I can do to prepare for a bikini wax?

    • For optimum waxing results your hair needs to be at least a 1/4 of an inch long. If you shave, stop at least 3 weeks before coming in for a wax. Between your waxing appointments, we recommend that you dry exfoliate your skin. Dry exfoliation sloughs off dead skin, allows new hair to grow and not get trapped. It will help you to maintain a smoother, softer, and healthier skin.

  • What is the difference between Full Brazilians, Standard Bikini, and Extended Bikini?

    • Full Brazilian, we remove all of the hair 2 inches out from the bikini line, everything from the top, the labia, and the back side. We can leave as little or as much, depending on your preference. Either way, we're still removing the hair all around.

    • Standard Bikini, we remove hair 2 inches out and in from the bikini line, including the sides and top.

    • Extended Bikini is between a Standard Bikini and a Full Brazilian. We leave about 3 inches on top and inner part of the labia, and the back side.

    • Feel free to discuss with your Esthetician about your preference. Almost everything can be customized.

  • What should I do if I’m scared or nervous?

    • If you have never been waxed before, it is normal to feel scared or nervous, but when you come to Ms. Annie’s you are seeing skilled professionals. We use the finest quality wax specially formulated for sensitive skin and to reduce the “Ouch” factor greatly. Your esthetician will walk you through the service at the pace that feels right for you.

    • To make the treatment more comfortable, you may take a pain reliever at least ½ hour before treatment.

  • Do you double dip?

    • Never. We pay extra attention to safety and sanitation.

  • Do you take walk-ins?

    • We only take walk-ins if there are availabilities. It is recommended that you call ahead or book online using our user friendly system for an appointment.

AFTER WAXING

  • What can I do after a waxing appointment to soothe my skin?

    • Our post-treatment product, a cool Aloe Vera gel, helps to soothe and calm the skin. You don’t normally need to apply any other product until the next day. The first 24-48 hours are very important. Avoid using the pool, hot tubs, and saunas at all cost. Also, sweat and friction will cause irritation. If you experience extended redness we find that applying a cold compress or hydrocortisone cream can help. Do not exfoliate your skin until two days after your waxing treatment. After the initial 48 hours post waxing, we encourage that you exfoliate the area 1-2 times a week depending on your skin.

  • How do I prevent ingrown hair?

    • Exfoliate...exfoliate!! When you exfoliate you are removing the top layer of dead skin, allowing new hair to break through the skin and not get trapped.

  • How long should I wait to book my next appointment?

    • We recommend you come in every 4 to 6 weeks. Make sure your hair growth is at least a 1/4 of an inch.

  • What are the benefits of waxing over shaving?

    • Waxing removes hair at the roots, and with consistency, waxing reduces the size of the hair follicles, resulting in a softer, smoother skin, and the hair grows back finer too! With waxing, most hair won't begin to grow back for two weeks.

    • Shaving cuts the hair at a blunt angle causing stubble. Shaving does not pull the hair out at the root, so the hair begins to grow back within hours.

  • What happens if I experience breakout?

    • Breakout does happen especially if you are new to waxing. Your esthetician will inform you of possible breakout prior to your services. In the unfortunate event, apply hydrocortisone or Benadryl cream on the affected area immediately and follow instruction. Start exfoliating using products with lactic or salicylic acids, which are available at any drug store, every other day. Everything should clear up within the next few days.

    • After several waxes, breakout will become less likely.